Saturday, September 21, 2013

Future Shop Web Site – Shamefully bad with Chrome …

I’ve reported this issue to Future Shop (at least a month ago) and they stubbornly leave their web site full on busted. One example …

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So far so good … the main page has various tabs on it and it is mostly useful. But what if I have a specific item in mind, which I do today. I am in fact looking for Lightroom 5 upgrade packages to see if anyone has a discount going on. Just a quick search through the various suppliers that I have found to have sales off and on (Future Shop, Best Buy, Staples, etc.)

So I enter “Adobe” into the prominent front and center search box, which is obviously meant to be very convenient.

And …

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Every single time for a very long time …

If you waste your time by diving into the web site through its own menus and then search, you usually have better luck. But this is the very first thing that many people will do … and it has been broken forever.

Now, you ask, perhaps it is just your browser. And you would be right. This search box actually works on Firefox. But so what? Chrome is a dominant browser these days and the team must test every browser. Sheesh … that’s the job.

And by the way … they sell buckets of Adobe software but no upgrades for Lightroom … huh?